Privacy statement and commitment of confidentiality

Ayr Farmers’ Mutual Insurance Company is committed to providing our policyholder members appropriate insurance coverage. To do that, our policyholders provide us with certain personal information. We have always taken seriously our responsibility to protect and keep confidential the information you share with us.

You provide personal information to us when you purchase insurance and sometimes at the time of a claim. By sharing this information with us, we assume your consent for our Company to use this information appropriately - that is, rating and issuing your policy and settling claims in a fair and expedient manner. We do not share your information with organizations outside of our member companies that would use it to contact you about their own products or services.

We may also use the information as required to provide you with ongoing service; to help us understand our policyholder members’ needs better; to develop, enhance, market or provide insurance products and services; and to meet our legal and regulatory requirements under the Insurance Act and other statutes.

Access to your personal information is restricted to those employees and independent representatives who need it to do their jobs. These individuals may only use the information in the files for work-related purposes. This expectation is clearly understood. We’ve also established physical and electronic safeguards, along with the proper processes, to protect customer information from unauthorized access or use.

As a member of Ayr Farmers Mutual you may access the personal information contained in your file. You can ask that information be corrected or amended, or that obsolete information be deleted.

For more information about our privacy policies and procedures, please read Ayr Farmers Mutual Insurance Company Privacy Code or contact our Privacy Officer.


BLOG POSTS

Refund of Premium 2018

Friday, January 26, 2018

Within the company by-laws the Board of Directors at Ayr Farmers Mutual is granted the ability to declare a refund from premiums to participating Policyholders. Such a consideration is based on the company’s ... Read more

Are Insurance Rates Higher if Your Local Firehall is Volunteer?

Monday, January 22, 2018

Are home insurance rates higher when your local firehall is volunteer? The short answer is no. When Ayr Farmers Mutual rates a building, we consider three grades of fire protection, which are not conditional on the ... Read more

What Does No Fault Insurance Mean?

Tuesday, January 16, 2018

  No-Fault Insurance is one of the most misunderstood terms in insurance. A common misconception is that it means that no one can be considered at-fault for a motor vehicle collision. However, that is not the ... Read more