Our Commitment

AFM strives at all times to provide our products and services in a way that respects the dignity and independence of people with disabilities.  We are also committed to giving people with disabilities the same opportunity to access our products and services and allow them to benefit from the same services, in the same place and in a similar way as other policyholders.

To view the AFM Accessibility Policy Statement, click here. A copy of our accessibility policy is available upon request.

As part of our commitment, AFM has created a multi-year accessibility plan which highlights accessibility initiatives undertaken in the past two years as well as proposed initiatives for 2014 through to the end of 2021. To view the AFM Multi-Year Accessibility Plan, click here

Your Feedback

In order to continuously improve accessibility for our policyholders and clients with disabilities, we would like to hear your comments, questions, and suggestions about the provision of our products and services to people with disabilities. 

Please submit an Accessibility Feedback Form below, contact us in person, by mail, or at 519 632-7413. Hard copies of this form can be obtained from Reception. Alternate formats of this document can be made available upon request. Feedback will be reviewed and addressed within two weeks of receipt.

We appreciate your comments and suggestions.

Customer Feedback Form

Please click here.

BLOG POSTS

COVID-19 Notification

Wednesday, December 23, 2020

COVID-19 UPDATE: December 23, 2020 To our valued Policyholders, We continue to work at providing you the same level of service you have become accustomed to as we navigate 2020/2021 together.  At this ... Read more

Community Wellness Donation Project

Monday, October 26, 2020

We have 50,000 reasons to smile! Community is the reason Ayr Farmers Mutual exists today. A group of farmers assembled over 125 years ago to protect each other from financial losses caused by fire. ... Read more

Loss Prevention Checklist for Temporarily Unoccupied Buildings

Tuesday, April 21, 2020

This post is intended to provide you with Loss Prevention checklists to protect your temporarily unoccupied building(s) which have been ordered to close during the COVID-19 Pandemic. We have also provided a Checklist to ... Read more